Privacy Policy

Last updated: January 20, 2025

At Verbite, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI content creation platform.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Payment information (processed securely through Stripe)
  • Content you create, generate, or upload to our platform
  • Communications with our support team

Usage Information

We automatically collect information about how you use our services:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited and time spent on our platform
  • Features used and actions taken
  • Log files and analytics data

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI content creation services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to comments, questions, and customer service requests
  • Monitor and analyze usage patterns to improve user experience
  • Detect, investigate, and prevent fraudulent activities
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • Service Providers: We share information with trusted third parties who assist us in operating our platform (e.g., Stripe for payments, hosting providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or acquisition of our company
  • With Your Consent: When you explicitly consent to sharing your information

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response procedures

Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records for legitimate purposes

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing

To exercise these rights, please contact us at privacy@verbite.com

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze usage patterns and improve our services
  • Provide personalized content and features
  • Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our platform.

Third-Party Services

We integrate with third-party services to provide our functionality:

  • Stripe: Payment processing (subject to Stripe's privacy policy)
  • Google/LinkedIn OAuth: Account authentication (subject to their privacy policies)
  • Analytics Services: Usage analytics and performance monitoring
  • Cloud Providers: Data storage and processing

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

General Support: support@verbite.com
Response Time: We typically respond within 48 hours

© 2025 Verbite. All rights reserved.